AirPortr is the digital service leading a movement to change the way people travel to, and through, the airport. It enables thousands of passengers to experience bag-less, stress-free travel every month.
Founded in 2014, the company set out to address one of the few aspects of our lives that hasn’t been improved by technology and innovation and accordingly, in 2016, AirPortr launched the world’s first fully integrated home bag check-in service with British Airways.
Customers are greeted by professional and friendly drivers who collect their bags from any location within the London service area. This allows them to travel bag-free to the airport, skip the queues, and head straight to security, collecting their bags in the normal way at their destination.
AirPortr uses powerful, innovative technology to manage the service and customer experience from end-to-end. This includes fully complying with all airline policies and government regulations, including the validation of boarding passes and IDs in real-time. Unique tamper-aware seals ensure the highest levels of security throughout the process.
Since 2016, AirPortr has transported over 84,000 bags, skis and bikes to more than 320 destination airport baggage reclaims around the world, achieving an average customer rating of 4.7 stars on Feefo.
More recently, Cathay Pacific, American Airlines, easyJet and Finnair have joined the AirPortr digital platform in London, opening up the service to even more passengers.
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